Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Reading Comprehension
Reading work-related information.
Science
Using scientific rules and strategies to solve problems.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Writing
Writing things for co-workers or customers.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Active Listening
Listening to others, not interrupting, and asking good questions.
Operations Analysis
Figuring out what a product or service needs to be able to do.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Speaking
Talking to others.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Active Learning
Figuring out how to use new ideas or things.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Coordination
Changing what is done based on other people's actions.
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